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Refund Policy

SECTION 1 — Introduction

Title: Refund & Return Policy

At VIDEH INDIA, customer satisfaction is our top priority. If you are not completely happy with your purchase, we’re here to help. Please read our refund and return policy carefully to understand your rights and responsibilities.

 

SECTION 2 — Eligibility for Returns

Title: Eligibility for Returns

To be eligible for a return:

  • The product must be unused, unopened, and in its original packaging.

  • The return request must be made within 7 days of receiving the product.

  • Items such as perfumes, deodorants, or personal care products can only be returned if they are sealed and unused.

  • Clothing items must be unworn, unwashed, and with all original tags attached.

 

SECTION 3 — Non-Returnable Items

Title: Non-Returnable Items

Certain products are not eligible for return or refund:

  • Opened or used perfumes and deodorants.

  • Customized or discounted items.

  • Products damaged after delivery due to mishandling or improper storage.

 

SECTION 4 — Return Process

Title: Return Process
 

  1. Contact us at videhindia@gmail.com with your order number and reason for return.

  2. Once your request is approved, you’ll receive the return address details.

  3. Ship the item back using a reliable courier service.

  4. After inspection, we’ll notify you regarding approval or rejection of your return.

 

SECTION 5 — Refunds (If Applicable)

Title: Refunds (If Applicable)
Text:

  • Once your return is received and inspected, your refund will be processed within 5–7 business days.

  • The refund will be credited to your original method of payment.

  • Shipping charges are non-refundable.

  • If the product was purchased during a discount or offer, only the paid amount will be refunded.

 

SECTION 6 — Exchange Policy

Title: Exchange Policy

Exchanges are available for size issues in clothing or damaged products.
To exchange an item, contact us within 7 days of delivery. Once verified, we’ll send the replacement product.

 

SECTION 7 — Contact Us

Title: Contact Us

If you have questions about returns or refunds, reach out at:
📧 videhindia@gmail.com
📞 8080749670
📍 A-103, Raj Heights, Opp. Reliance Trends, Karad, Maharashtra – 415110

VIDEH INDIA — Embrace the Essence of Luxury.

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